Our missions
The main missions of the Creusot Montceau Community Tourist Office are :
- welcome and inform visitors
- promote and animate the region
- marketing the tourist offer
- tourism development
- monitoring the region’s tourism observatory.
On a daily basis, our Tourist Office is committed to
Partnership, state of mind, organization, communication – these are Creusot Montceau Tourisme’s watchwords when it comes to quality.
For many years now, the Tourist Office has been aware of the Quality Approach and the need to implement the means necessary to satisfy its customers and partners.
Committed to the same proactive approach, the entire team is aware of the advantages and challenges that this approach represents in the quest for change and service excellence.
Our objectives
The objectives of the Creusot Montceau Tourist Office are as follows.
- To customers: satisfaction, attentiveness and guaranteed long-term service.
- To the community and its partners: improved service, economic performance, collaborative dynamics.
- To the team: optimized services, shared working methods and tools, shared information, empowerment of all employees.
This is what the Quality Approach is all about: progress and evolution.
